Privacy Policy

Information You Provide:

• Contact information (name, email, phone number) when you reach out to us
• Business information you share during consultations
• Payment information (processed securely through third-party payment processors)
• Project requirements and specifications

Information Collected Automatically:

• Browser type and version
• Device information
• IP address and general location
• Pages visited and time spent on our website
• Referring website

We use the information we collect to:

• Provide, operate, and maintain our services
• Communicate with you about your project
• Process payments and manage billing
• Improve our website and services
• Send you updates about your project (we don't send marketing emails unless you opt-in)
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or security issues

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us (e.g., payment processors, hosting providers, email services). These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or government request.
• Business Transfers: If The Good Studio is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for any other purpose with your explicit consent.

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (we use privacy-focused analytics)
• Preference Cookies: Remember your settings (like theme preferences)

You can control cookies through your browser settings. However, disabling certain cookies may impact your experience on our website.

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Secure hosting infrastructure
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Project Information: Retained for the duration of our engagement and for up to 7 years after project completion for legal and tax purposes
• Website Analytics: Typically retained for 24 months
• Communications: Retained as needed for customer support and legal compliance

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format

To exercise any of these rights, please contact us at help@thegoodstudio.io

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.